Indian Institute of Public Administration

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Improving performance and productivity in banking sector through CRM

By: Mittal, Alok.
Contributor(s): Sonwalkar, Jayant.
Material type: materialTypeLabelArticlePublisher: 2002Description: p.40-52.Subject(s): Banks - India | Banks In: Prestige Journal of Management and Research
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Articles Articles Indian Institute of Public Administration
Volume no: 6, Issue no: (1-2) Available AR55012

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