Client's view of a successful helping relationship
By: Ribner, David S.
Contributor(s): Knei-Paz, Cigal.
Material type:
ArticlePublisher: 2002Description: p.379-87.Subject(s): Social services
In:
Social WorkSummary: This study asked clients from multiproblem families to describe a successful helping relationship. The replies were analyzed using narrative research techniques and results are presented in conceptual categories with illustrative quotations from the interviews. The article offers conclusions about client preferences in the areas of working relationship, work styles, and worker characteristics. The results revealed two general domains of the client-worker relationship: factors that provided a sense of equality in the relationship, for example, love, friendship, and a nonjudgmental stance; and the notion that the helping relationship should parallel more normative contacts and include components such as flexibil ity, chemistry, luck, and going the extra distance. - Reproduced.
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Articles
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Indian Institute of Public Administration | Volume no: 47, Issue no: 4 | Available | AR57669 |
This study asked clients from multiproblem families to describe a successful helping relationship. The replies were analyzed using narrative research techniques and results are presented in conceptual categories with illustrative quotations from the interviews. The article offers conclusions about client preferences in the areas of working relationship, work styles, and worker characteristics. The results revealed two general domains of the client-worker relationship: factors that provided a sense of equality in the relationship, for example, love, friendship, and a nonjudgmental stance; and the notion that the helping relationship should parallel more normative contacts and include components such as flexibil ity, chemistry, luck, and going the extra distance. - Reproduced.
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