Learning from mistakes is easier said than done: group and organizational influences on the detection and correction of human error
By: Edmondson, Amy C.
Material type:
ArticlePublisher: 2004Description: p.66-90.Subject(s): Organizational behaviour
In:
Journal of Applied Behavioral ScienceSummary: This research explores how group- and organizational-level factors affect errors in administering drugs to hospitalized patients. Findings from patient care groups in two hospitals show systematic differences not just in the frequency of errors, but also in the likelihood that errors will be detected and learned from by group members. Implications for learning in and by work teams in general are discussed. - Reproduced.
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Articles
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Indian Institute of Public Administration | Volume no: 40, Issue no: 1 | Available | AR60650 |
This research explores how group- and organizational-level factors affect errors in administering drugs to hospitalized patients. Findings from patient care groups in two hospitals show systematic differences not just in the frequency of errors, but also in the likelihood that errors will be detected and learned from by group members. Implications for learning in and by work teams in general are discussed. - Reproduced.
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