Indian Institute of Public Administration

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Issues in implementing customer relationship management (CRM) in State Government departments

By: Kamble, Sachin S.
Material type: materialTypeLabelArticlePublisher: 2003Description: p.31-36.Subject(s): Management | Service industries In: Management and Labour Studies
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Articles Articles Indian Institute of Public Administration
Volume no: 28, Issue no: 1 Available AR60823

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