Government On-line in the federal government of Canada: the organizational issues
By: Charih, Mohamed.
Contributor(s): Robert, Jacynthe.
Material type:
ArticlePublisher: 2004Description: p.373-84.Subject(s): Electronic governance - Canada | Online systems - Canada | Electronic governance
In:
International Review of Administrative SciencesSummary: In this article, the authors analyze the Government On-line (GOL) initiative launched by the federal government of Canada in the winter 2000. The primary objective of GOL is to allow Canadians and non-Canadians to access public information and deal with the federal government via a single Web portal. The authors argue that GOL is not a simple technological change and that its designers will have to deal with many organizational issues and challenges in order for the project to succeed. The most important issues are: integration of services difficulties, necessary structural changes, insuring performance and accountability, organizational identity issues, security and human resources skills. - Reproduced.
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Articles
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Indian Institute of Public Administration | Volume no: 70, Issue no: 3 | Available | AR62226 |
In this article, the authors analyze the Government On-line (GOL) initiative launched by the federal government of Canada in the winter 2000. The primary objective of GOL is to allow Canadians and non-Canadians to access public information and deal with the federal government via a single Web portal. The authors argue that GOL is not a simple technological change and that its designers will have to deal with many organizational issues and challenges in order for the project to succeed. The most important issues are: integration of services difficulties, necessary structural changes, insuring performance and accountability, organizational identity issues, security and human resources skills. - Reproduced.
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