Indian Institute of Public Administration

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Management of call center - boredom, employee attrition and retention

By: Raina, Anupama D.
Material type: materialTypeLabelArticlePublisher: 2006Description: p.62-72.Subject(s): Call centers In: ICFAI Journal of Organizational Behaviour
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Articles Articles Indian Institute of Public Administration
Volume no: 5, Issue no: 1 Available AR68912

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