Indian Institute of Public Administration

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Organising call centre agents: emerging issues

By: Noronha, Ernesto.
Contributor(s): D'Cruz, Premilla.
Material type: materialTypeLabelArticlePublisher: 2006Description: p.2115-121.Subject(s): Call centres | Employment In: Economic and Political Weekly
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Articles Articles Indian Institute of Public Administration
Volume no: 41, Issue no: 21 Available AR70357

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