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Service departments: need for awakening

By: Seshanand, B. Madhu.
Material type: materialTypeLabelArticlePublisher: 2007Description: p.274-78.Subject(s): Public utilities In: Management AccountantSummary: The Service Departments are not immune to the threats of outsourcing. To survive in the changing dynamic environment, the Service Departments must change their attitude towards customers (both internal as well as external) and quality of their output. - Reproduced.
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Articles Articles Indian Institute of Public Administration
Volume no: 42, Issue no: 4 Available AR74317

The Service Departments are not immune to the threats of outsourcing. To survive in the changing dynamic environment, the Service Departments must change their attitude towards customers (both internal as well as external) and quality of their output. - Reproduced.

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