Total quality management in CBI
By: Singh, Parmavir.
Material type:
ArticlePublisher: 2006Description: p.44-55.Subject(s): Total quality management
In:
AdministratorSummary: The article emphasis on the adoption of TQM principles by Central Bureau of Investigation and this rationale is applicable to most governmental agencies and organizations. The author has traced the history of TQM movement, commencing from its adoption in Japan. Various processes and models for the application of TQM have been examined and interpolated in the environment of CBI with a mission to build CBI into a world class organization. - Reproduced.
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Articles
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Indian Institute of Public Administration | Volume no: 49, Issue no: 2 | Available | AR77873 |
The article emphasis on the adoption of TQM principles by Central Bureau of Investigation and this rationale is applicable to most governmental agencies and organizations. The author has traced the history of TQM movement, commencing from its adoption in Japan. Various processes and models for the application of TQM have been examined and interpolated in the environment of CBI with a mission to build CBI into a world class organization. - Reproduced.
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