Indian Institute of Public Administration

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Emotional intelligence, emotional labour and work effectiveness in service organisations: a proposed model

By: Othman, Abdul Kadir.
Contributor(s): Ahmad, Jasmine | Abdullah, Hazman Shah.
Material type: materialTypeLabelArticlePublisher: 2008Description: p.31-42.Subject(s): Emotional development | Organizations | Labour | Service industries In: Vision
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Articles Articles Indian Institute of Public Administration
Volume no: 12, Issue no: 1 Available AR78694

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