Public service motivation and job performance of public sector employees in the Netherlands
By: Leisink, Peter.
Contributor(s): Steijn, Bram.
Material type:
ArticlePublisher: 2009Description: p.35-52.Subject(s): Motivation | Civil service | Motivation
In:
International Review of Administrative SciencesSummary: This article contributes in three ways to our understanding of public service motivation (PSM) and its effects. In the first place, it applies an abridged version of Perry's measurement scale in the Dutch public sector. Although the results of the analysis show that PSM is a valid concept in this context, doubts arise as to whether one should use the same four dimensions as in the USA. Second, the analysis shows that - contrary to expectations - PSM is of equal importance in the segments of the Dutch public sector that were investigated. Third, the effect of PSM on three performance-related behavioural outcome variables (commitment, willingenss to exert effort and perceived job performance) is analysed. In add ition to PSM, a measurement of PSM fit is included. The hypothesis that PSM fit mediates the relationship between PSM and the utcome variables is rejected. In practice, it appears that both PSM and PSM fit have independent effects on these outcome variables. - Reproduced.
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Articles
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Indian Institute of Public Administration | Volume no: 75, Issue no: 1 | Available | AR82488 |
This article contributes in three ways to our understanding of public service motivation (PSM) and its effects. In the first place, it applies an abridged version of Perry's measurement scale in the Dutch public sector. Although the results of the analysis show that PSM is a valid concept in this context, doubts arise as to whether one should use the same four dimensions as in the USA. Second, the analysis shows that - contrary to expectations - PSM is of equal importance in the segments of the Dutch public sector that were investigated. Third, the effect of PSM on three performance-related behavioural outcome variables (commitment, willingenss to exert effort and perceived job performance) is analysed. In add ition to PSM, a measurement of PSM fit is included. The hypothesis that PSM fit mediates the relationship between PSM and the utcome variables is rejected. In practice, it appears that both PSM and PSM fit have independent effects on these outcome variables. - Reproduced.
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