Indian Institute of Public Administration

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Customer delight - a milestone for banks

By: Uppal, R.K.
Contributor(s): Rachna Kumari.
Material type: materialTypeLabelArticlePublisher: 2008Description: 2(1), Jan 2009,p.36-46.Subject(s): Banks In: Prestige International Journal of Management and Research
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Articles Articles Indian Institute of Public Administration
Volume no: 1, Issue no: 2 Available AR86044

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