Indian Institute of Public Administration

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Are consumers disadvantaged or vulnerable? An examination of consumer complaints to the better business bureau

By: Garrett, Dennis E.
Contributor(s): Tourmanoff, Peter G.
Material type: materialTypeLabelArticlePublisher: 2010Description: p.3-23.Subject(s): Consumers In: Journal of Consumer Affairs
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Articles Articles Indian Institute of Public Administration
Volume no: 44, Issue no: 1 Available AR90587

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