Indian Institute of Public Administration

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Recovering from service failure in hospitality industry in India

By: Nambiar, Arun Kumar.
Contributor(s): Balaji B.
Material type: materialTypeLabelArticlePublisher: 2011Description: p.134-137.Subject(s): Service industries - India | Service industries In: South Asian Journal of Socio-Political Studies
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Articles Articles Indian Institute of Public Administration
Volume no: 11, Issue no: 2 Available AR92556

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