Online service provison: Are municipalities really inovative? The case of larger municipalities in Italy
By: Nasi, Greta.
Contributor(s): Cristofoli, Daniela | Frosini, Francesca.
Material type:
ArticlePublisher: 2011Description: p.821-839.Subject(s): Online information systems - Italy | Local government - Italy | Local government
In:
Public AdministrationSummary: The employment of information and communication technologies for the deliveryu of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e-government literature by assessing the current status of ICT adoption among larger Italian municipalities and uinvestigating whether the municipalities at a more mature stage of e-government adoption share any distinctive characteristics. The results show that some organizational factors, rather than environmental ones, show a positive association. However, the analysis also shows that most of the Italian municipalities involved have undertaken a non-linear e-government adoption process, which currently results in low diffusion of morew mature stages of ICT adoption for the delivery of services to citizens and business. - Reproduced.
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Indian Institute of Public Administration | Volume no: 89, Issue no: 3 | Available | AR94639 |
The employment of information and communication technologies for the deliveryu of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e-government literature by assessing the current status of ICT adoption among larger Italian municipalities and uinvestigating whether the municipalities at a more mature stage of e-government adoption share any distinctive characteristics. The results show that some organizational factors, rather than environmental ones, show a positive association. However, the analysis also shows that most of the Italian municipalities involved have undertaken a non-linear e-government adoption process, which currently results in low diffusion of morew mature stages of ICT adoption for the delivery of services to citizens and business. - Reproduced.
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