Indian Institute of Public Administration

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Does management performance impact citizen satisfaction

By: Im, Tobin.
Contributor(s): Lee, Seung Jong.
Material type: materialTypeLabelArticlePublisher: 2012Description: p.419-436.Subject(s): Administrative reform | Performance management In: American Review of Public Administration
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Articles Articles Indian Institute of Public Administration
Volume no: 42, Issue no: 4 Available AR98054

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