Indian Institute of Public Administration

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Exploring the moderating effects of relationship customer satisfaction retention link: Evidence from Indian banking industry

By: Baksi, Arup Kumar.
Contributor(s): Parida, Bivraj Bhusan.
Material type: materialTypeLabelArticlePublisher: 2013Description: p.13-20.Subject(s): Banks - India | Consumers - India | Consumers In: Abhigyan
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Articles Articles Indian Institute of Public Administration
Volume no: 30, Issue no: 4 Available AR99848

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