01198pab a2200145 454500008004000000100001900040245014700059260000900206300001500215362000800230520071900238650002600957700002100983773004801004180718b2013 xxu||||| |||| 00| 0 eng d aMcGuire, Linda aInstitutionalising a national approach to performance reporting: Lessons from two decades of experience with the report on government services c2013 ap.419-432. aDec aThe Report on Government Services (RoGS) to the Council of Australian Governments (COAG) is considered an exemplar of benchmarking in a federal system. Published annually since 1997, RoGS provides performance reporting in the form of cross jurisdictional benchmarking on an unprecedented scale and scope. This paper argues ROGS has institutionalised a national approach to performance measurement and reporting that is now at the centre of the COAG reform agenda. The paper examines the processes and institutional structures that explain how RoGS has transformed performance reporting for social infrastructure services. The final section provides a preliminary assessment of the impact of RoGS. - Reproduced. 10 aPerformance appraisal aO'Neill, Deirdre aAustralian Journal of Public Administration