00471pab a2200133 454500008004000000100001500040245017300055260000900228300001300237362001200250650001000262700001400272773005100286180718b2013   xxu||||| |||| 00| 0 eng d  aSanthi, V.  aGap between perceived and derived level of customer's satisfaction on banking (with special reference to service rendered by New Private Sector Bank in Coimbatore City)  c2013  ap.63-66.  aJul-Dec  aBanks  aSudha, R.  aSouth Asian Journal of Socio-Political Studies