01095pab a2200145 454500008004000000100002300040245006300063260000900126300001500135362000800150520071300158650001400871700002100885773004300906180718b2013 xxu||||| |||| 00| 0 eng d aSrivastava, Bhupen aLegitimacy of employee voice: role of process intervention c2013 ap.197-212. aOct aThis paper highlights the role of joint participatory fora in institutionalizing employee voice and in creating a culture of excellence based on shared vision, common values, commitment and competency building. The action research was conducted in a multi unit public sector undertaking in India. The corporation had set up joint councils at plant, region and national levels a decade ago. It was discovered that the councils had not contributed significantly to the purpose for which they were constituted. Interventions were made with a view to assessing the effectiveness of joint councils as forums for bringing about continuous improvement in performance parameters through employee voice. - Reproduced. aEmployees aMohapatra, Mamta aIndian Journal of Industrial Relations