00322pab a2200121 454500008004000000100001900040245006300059260000900122300001300131362001100144650002600155773001900181180718b2013   xxu||||| |||| 00| 0 eng d  aBarry, Eveanna  aReporting to the citizens about the business of government  c2013  ap.44-45.  aWinter  aPerformance appraisal  aPublic Manager