Stark, Alastair creator text xu| 2014 continuing ng p.692-706. The concept of resilience has gained currency as a motif under which governments have sought to improve their responses to crises. At the heart of this agenda is an understanding that crisis management must be adaptable. Yet crises continue to expose the intransigent nature of central bureaucracies. This article addresses this issue by exploring how bureaucratic values can affect the ability of agents to adapt to the challenges of crises. Data are generated from a series of interviews with crisis managers who operate in a policy chain that connects the European Union to the United Kingdom. The data indicate that two well-entrenched bureaucratic value-sets, relating to efficiency and procedural rationality, haveprofound consequences for the resilience agenda. - Reproduced. Civil service Public Administration 180718