01601pab a2200181 454500008004000000100002300040245008900063260000900152300001500161362000800176520101900184650003001203773004501233908000601278909001101284999001901295952010501314180718b2014   xxu||||| |||| 00| 0 eng d  aBartels, Koen P.R.  aCommunity capacity: The added value of public encounters for participatory democracy  c2014  ap.656-674.  aNov  aQuestions have arisen about the added value of public encounters for participatory democracy: do problems with living up to its promises occur because of or despite public professionals and citizens coming together? This paper presents the findings of a study that examined their public encounters, or communicative ﾓin-betweenﾔ, in participatory projects in three European cities. A narrative analysis revealed how the communicative capacity of public professionals and citizens is imperative and yet largely overlooked; i.e., their ability to recognize and break through dominant communicative patterns by constantly adapting the nature, tone, and conditions of conversations to the situation at hand. Less time, energy, and resources will be lost if they pay more attention to how they communicate (process) rather than what they talk about (substance). As this proves to be inherently difficult in everyday practice, researchers could play an important role in cultivating communicative capacity. - Reprodu  aParticipatory development  aAmerican Review of Public Administration  aN  a106669  c106664d106664  00104070aIIPAbIIPAd2018-07-19hVolume no: 44, Issue no: 6pAR107129r2018-07-19w2018-07-19yAR