00343pab a2200121 454500008004000000100001900040245006000059260000900119300001300128362001200141650001700153773005100170180718b2015   xxu||||| |||| 00| 0 eng d  aThawani, Madhu  aE- governance model to deliver citizen centric services  c2015  ap.60-63.  aJan-Jun  aE governence  aSouth Asian Journal of Socio-Political Studies