01427pab a2200181 454500 180718b2015 xxu||||| |||| 00| 0 eng d Morrell, Kevin Impossible jobs or impossible tasks? client volatility and frontline policing practice in Urban riots 2015 p.264-274. Mar-Apr Various public administration jobs are described as impossible, meaning that they have an unpopular or illegitimate client base, stakeholders have conflicting values, and leaders and their agency's mission are continually questioned. Although this framework is widely used, it has also become overgeneralized. The authors propose three theoretical extensions to understanding impossible jobs based on findings from a three-year multimethod study of riot policing. First, a distinction can be drawn between impossible jobs and impossible tasks. Second, the relationship between impossible jobs and street-level bureaucracy is clarified; the case of riot police shows that some street-level bureaucrats face impossible tasks. Third, the authors show that the conceptualization of the client base has been overly static in some situations, the client base fractures, or grows rapidly, and legitimacy can change in real time. - Reproduced. Riots Police Currie, Graema Public Administration Review 108349 108344 108344 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 75, Issue no: 2 AR108809 2018-07-19 2018-07-19 AR