01244pab a2200157 454500008004000000100002100040245009900061260000900160300001500169362000800184520078100192650001300973650002900986650002601015773004501041180718b2015   xxu||||| |||| 00| 0 eng d  aKroll, Alexander  aExplaining the use of performance information by public managers: a planned- behavior approach  c2015  ap.201-215.  aMar  aThis article examines the use of performance information by public managers. It reviews literature on the impact of attitudes and social norm and puts forward a psychological-cognitive model based on the theory of planned behavior. The article finds support for this model emphasizing that performance data use is a goal-directed, reasoned action. Another critical result is that managers who consciously intend to use performance data also make sure that the data in their division are of good quality which, in turn, fosters information use. These findings indicate that in addition to organizational routines cognitive factors are promising starting points for interventions to foster managers data use. The article is based on survey data from German cities. - Reproduced.  aManagers  aOrganizational behaviour  aPerformance appraisal  aAmerican Review of Public Administration