00406pab a2200145 454500008004000000100002100040245007100061260000900132300001500141362000800156650001700164700002300181700002200204773003400226180718b2014   xxu||||| |||| 00| 0 eng d  aGhosh, Angshuman  aSocial media WOM: definition, consequences and inter-relationships  c2014  ap.293-308.  aAug  aSocial media  aVenugopal, Pingali  aVarshney, Sanjeev  aManagement and Labour Studies