Dynamics of entitlements and misplaced accountability: Legislation on right to services: A cure for breakdown in the normal bureaucratic chain of command
- 2015
- p.270-273.
- Apr-Jun
In recent times, giving right-based entitlements to people is being seen as a pragmatic public policy for achieving the goal of good governance. This may be marked by the fact that the people of India have been conferred right to rural employment guarantee, right to food, right to education, right to information through legislations; and some states have also enacted Right to Service Guarantee Acts. This article attempts to examine dynamics of this change-what is the likely outcome of this new approach of ensuring public service delivery when the public authorities responsible for enforcing rule of law are very often seen adopting principle of "me first" for entitlements and bending rules and procedures for this purpose? Do the Legislations on Right to Services signify cure for breakdown in the normal bureaucratic chain of command or is it only a case of misplaced accountability? - Reproduced.