01599pab a2200181 454500 180718b2017 xxu||||| |||| 00| 0 eng d Amirkhanyan, Anna A. Managing in the regulatory thicket: regulation legitimacy and expertise 2017 p.381-394. May-Jun Although the influence of government regulation on organizations is undeniable, empirical research in this field is scarce. This article investigates how the understanding of and attitudes toward government regulation among public, nonprofit, and for-profit managers affect organizational performance, using U.S. nursing homes as the empirical setting. Findings suggest that managers' perceptions of regulation legitimacy-views of regulation fairness, inspectors' effectiveness, and internal utility of the mandates-positively affect service quality. Subgroup analysis suggests that managers' views of regulation matter in nonprofit and for-profit organizations but not in public organizations. In nonprofit homes, performance declines when managers report higher regulatory expertise-better knowledge of the regulatory standards. In for-profit facilities, frequent communication with regulators lowers quality. These findings suggest that the regulated entities' views of government regulation are central to their success, which necessitates improvements in the regulatory process. - Reproduced. Nonprofit organizations O'Toole, Laurence J. Meier, Kenneth J. Public Administration Review 115103 115097 115097 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 77, Issue no: 3 AR115563 2018-07-19 2018-07-19 AR