00295pab a2200109 454500008004000000100002100040245005800061260000900119300001000128650003100138773001600169180718b1983   xxu||||| |||| 00| 0 eng d  aShapland, Joanna  aVictim - witness services and the needs of the victim  c1983  a233-7  aJustice, Administration Of  aVictimology