01093pab a2200157 454500008004000000100002300040245004600063260000900109300001300118362000800131520069200139650002000831650001900851650001900870773004600889180718b2017   xxu||||| |||| 00| 0 eng d  aTrivedi, Prajapati  aAccountability in public service delivery  c2017  ap.19-27.  aOct  aAccountability is a means and not an end in and of itself. The goal of increasing accountability in public service delivery is to improve performance of a government department with respect to quantity and quality of services delivered by that department. This article outlines certain key requirements to enhance accountability for service delivery which includes embedding of accountability for public service delivery in the overall accountability mechanism of the department, making the top management of government departments accountable, and greater attention to measuring the ﾑquantityﾒ and ﾑqualityﾒ of public services in a fair, transparent and scientific manner. - Rep  aDelivery system  aPublic service  aAccountability  aJournal of Governance and Policy Analysis