00619pab a2200181 454500008004000000100003800040245008700078260000900165300001300174362000800187650002800195650001700223700003400240773002800274909001100302999001900313952010500332180718b2018   xxu||||| |||| 00| 0 eng d  aValacherry, Arunima Kambikanon     aCustomer knowledge management via social media: a case study of an Indian retailer  c2018  ap.39-55.  aJan  aCustomer knowledge gaps  aSocial media  aPakkeerappa, Pakkeerappagari   aJournal of Human Values  a117189  c117183d117183  00104070aIIPAbIIPAd2018-07-19hVolume no: 24, Issue no: 1pAR117649r2018-07-19w2018-07-19yAR