00270pab a2200121 454500008004000000100002500040245002600065260000900091300000900100362000900109650001500118773001500133180718b1987   xxu||||| |||| 00| 0 eng d  aLuke, Robert A., Jr.  aLearning goes to work  c1987  a35-8  aFall  aManagement  aBureaucrat