00298pab a2200097 454500008003600000100002300036245006600059650001700125650002500142773003300167180718b   xxu||||| |||| 00| 0 eng d  aRourke, Francis E.  aResponsiveness and neutral competence in American bureaueracy  a Bureaucracy  aBureaucracy - U.S.A.  aPublic Administration Review