00393pab a2200109 454500008003600000100002000036245010200056362003000158650003300188700001700221773004500238180718b xxu||||| |||| 00| 0 eng d aBenton J. Edwin aThe paradox of citizen service evaluations and tax free preferences: the case of two small cities a22(4), Dec 1992, p.271-87 aMunicipal Services -- U.S.A. aDaly John L. aAmerican Review of Public Administration