00503pab a2200157 454500008004000000100001600040245010100056260000900157300001400166362000800180650003600188650002900224700002000253700002100273773005100294180718b1995   xxu||||| |||| 00| 0 eng d  aKim, Pan S.  aCreating a new organizational culturebthe key to total quality management in the public sector.  c1995  ap.675-709  aApr  aGovernment business enterprises  aTotal quality management  aReynolds, Keith  aPindur, Wolfgang  aInternational Journal of Public Administration