Wart, Montgomery Van

The first step in the reinvention process assessment. - 1995 - p.429-38 - Sep-Oct

"Public sector values, structures, and practices are changing dramatically for the first time in many decades. In the worst scenario, a consultant hands an agency a list of "new" values to adopt, and the agency does, because it knows change is necessary and wants quick assistance. Rather than being a quick transitional phase, wise organizations use multiple assessment strategies to obtain data, insights, and even consensus on issues and weaknesses. Change becomes more internally driven rather than externally forced. In this article, the author examines the strengths and weaknesses of seven types of organizational assessment strategies"


Government business enterprises - United States
Public sector enterprises - United States