Schachter, Hindy Lauer

Reinventing government or reinventing ourselves two models for improving government performance. - 1995 - p.530-37 - Nov-Dec

"What are the strategic implications for improving public services of alternative models of citizenship? Hindy Lauer Schachter contrasts the citizen-owner model used by the Bureau of Municipal Research with the citizen-as-consumer model posited by Osborne and Gaebler in Reinventing Government. She shows that the Bureau's concept of efficient citizenship leads to a more expansive and generous public role in reform. The reinventing government scenario assumes improvement comes from change in bureaucratic structures and cultures. The citizen-as-owner model posits that reform also requires reinventing ourselves as active citizens through education and information exchange"


Public administration - United States
Public administration