00434pab a2200157 454500008004000000100001900040245007400059260000900133300001200142362000800154650003500162650002100197700002200218700001800240773001800258180718b1996   xxu||||| |||| 00| 0 eng d  aRedshaw, Leigh  aThe use of service level agreements in New Zealands local authorities  c1996  ap.13-16  aMar  aLocal government - New Zealand  aLocal government  aBradbury, Michael  aAuslin, Lioyd  aPublic Sector