00412pab a2200133 454500008004000000100001800040245008500058260000900143300001300152362000800165650004500173650002900218773003100247180718b1996   xxu||||| |||| 00| 0 eng d  aZeitz, Gerald  aEmployee attitudes toward total quality management in an era EPA regional office  c1996  ap.120-43  aMay  aTotal quality management - United States  aTotal quality management  aAdministration and Society