Tomas, Patricia A. Sto <br/><br/>
Client satisfaction as a performance measure in the Philippine civil service 

 -  1995 
 - p.100-07 
 - Jul-Dec 
<br/><br/> The article stresses that in 1989, the Philippine Central Personnel Agency, the Civil Service Commission (CCS) enforced a series of measures at enhancing job performance who meet or exceed the set rooms and punishing those who fail to make the grade 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Civil service - Philippine<br/>Civil service