00673pab a2200145 454500008004000000100002700040245008100067260000900148300001300157362001200170520025400182650003100436650001800467773004200485180718b1995   xxu||||| |||| 00| 0 eng d  aTomas, Patricia A. Sto  aClient satisfaction as a performance measure in the Philippine civil service  c1995  ap.100-07  aJul-Dec  aThe article stresses that in 1989, the Philippine Central Personnel Agency, the Civil Service Commission (CCS) enforced a series of measures at enhancing job performance who meet or exceed the set rooms and punishing those who fail to make the grade  aCivil service - Philippine  aCivil service  aAsian Review of Public Administration