00858pab a2200145 454500 180718b1996 xxu||||| |||| 00| 0 eng d Wilson, Patricia A. Community involvement: a function of local government innovation 1996 p.1087-104 This paper discusses the implications of community involvement for the delivery of public services. It discusses exemplary case studies of community involvement in government, and provides an in-depth discussion of community participation in the affairs of the Engineering Traffic Division in San Diego, California. It finds a positive relationship between community involvement, and responsiveness, customer satisfaction, efficiency and effectiveness Local government International Journal of Public Administration 32202 32202 32202 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 19, Issue no: 7 AR32393 2018-07-19 2018-07-19 AR