00974pab a2200157 454500008004000000100002400040245006900064260000900133300001500142520045600157650002100613773005100634909001000685999001700695952010400712180718b1996   xxu||||| |||| 00| 0 eng d  aWilson, Patricia A.  aCommunity involvement: a function of local government innovation  c1996  ap.1087-104  aThis paper discusses the implications of community involvement for the delivery of public services. It discusses exemplary case studies of community involvement in government, and provides an in-depth discussion of community participation in the affairs of the Engineering Traffic Division in San Diego, California. It finds a positive relationship between community involvement, and responsiveness, customer satisfaction, efficiency and effectiveness  aLocal government  aInternational Journal of Public Administration  a32202  c32202d32202  00104070aIIPAbIIPAd2018-07-19hVolume no: 19, Issue no: 7pAR32393r2018-07-19w2018-07-19yAR