Halachmi, Arie <br/><br/>
Total quality management, performance, appraisal and training: Selected issues and implications 

 -  1996 
 - p.132-143. 
 - Apr-Jun 
<br/><br/> The author discusses TQM, claims on its inconsistency with existing performance appraisal practices, reviews some issues involving use of training to prepare for TQM as a tool for planned change with an overriding word of caution that without understanding human ecology of public agencies, TQM may not deliver the promised improvements in productivity. - Reproduced 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Training<br/>Performance appraisal<br/>Civil service<br/>Total quality management