00326pab a2200121 454500008004000000100001900040245006400059260000900123300001300132362001200145650001800157773002900175180718b1996 xxu||||| |||| 00| 0 eng d aLovink, J.A.A. aCritical factors in costing and pricing government services c1996 ap.171-83 aJan-Mar aCivil service aManagement in Government