00346pab a2200121 454500008004000000100002000040245006600060260000900126300001100135362000800146650001800154773005200172180718b1996   xxu||||| |||| 00| 0 eng d  aThomas, Paul G.  aBeyond the buzzwords: coping with change in the public sector  c1996  ap.5-29  aMar  aCivil service  aInternational Review of Administrative Sciences