00642pab a2200169 454500008004000000100001700040245016400057260000900221300001300230362000800243650001800251700002000269773005200289909001000341999001700351952010400368180718b1996 xxu||||| |||| 00| 0 eng d aBoland, Tony aManaging for quality: the impact of quality management initiatives on administrative structure and resource management processes in public sector organizations c1996 ap.351-67 aSep aCivil service aSilbergh, David aInternational Review of Administrative Sciences a34478 c34478d34478 00104070aIIPAbIIPAd2018-07-19hVolume no: 62, Issue no: 3pAR34710r2018-07-19w2018-07-19yAR