Prottas, J.M. <br/><br/>
People processing: theb street-level bureaucrat in public service bureaucracies 
by J.M. Prottas 
 - Lexington Mass  Lexington Books  1979 
 - 179p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bureaucracy
<br/><br/><label>Dewey Class. No.: </label>K18 P946