00503cam a22001337a 4500 180718b1993 xxu||||| |||| 00| 0 eng d B3x73 P961 Behn, Robert D. Case analysis research and managerial effectiveness: learning how to lead organizations up sand dunes San Francisco Jossey-Bass Pub. 1993 p.40-54 [In] Public management: the state of the art, edited by Barry Bozeman Public Administration - Case Studies 376075 376075 0 0 0 0 IIPA IIPA 1994-09-06 B3x73 P961 CB620 2018-07-21 2018-07-21 CB